Markus’ Blog

Does anybody remember the Dont’ Book Milani post from back in October? Back then I described how bad of a job they did — well, the job wasn’t so much bad, they were just taking forever to get it done.

We complained to them back then and they seemed to be listening and taking our concerns into account. Also, they didn’t charge us right away. They said they’d send us a bill (and it sounded like they meant after conferring about our concerns and working out an acceptable solution).

Weeks went by, then months. No bill from Milani. Not too long ago, when I saw one of their vans, I was thinking: “Yes, they were a pain in the ass to deal with, but at least they were decent enough to not send us a bill, because they realized just how upset we were.”

Well, that illusion was thoroughly shattered yesterday evening when I found a letter from Milani in our mailbox. I opened it. Yep, it’s a bill. I read it. I read it again. Then I read it a third time. Then I thought: Those bloody f*cking evil bastards!!!!

Not only did they have the audacity to send us a bill FOUR MONTHS AFTER the fact, they billed us for the ENTIRE TIME (no credit, no nothing). The total comes close to a four-figure dollar amount. That includes FIVE HOURS to MOUNT A SINK for almost $400 (before taxes).

I don’t know where you people (=Milani) come from, but your galaxy sure is a lot different from ours. You guys are delusional if you think you’re getting a thousand bucks from us.

What do we learn from this? Don’t book Milani, DON’T EVER, EVER BOOK MILANI.